Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Contact us: Name, email address, company information, and message content through our contact forms
• Subscribe to newsletters: Email address and communication preferences
• Use our platform: Account information, configuration data, and usage preferences
• Participate in support: Technical information and system configurations for troubleshooting

1.2 Information Collected Automatically

When you visit our website or use our platform, we may collect:

• Usage data: Pages visited, features accessed, time spent, and interaction patterns
• Technical information: IP address, browser type, device information, and operating system
• Performance data: System performance metrics and error logs for platform optimization
• Cookies: Session management and preference storage (see Cookie Policy below)

1.3 Platform-Specific Data

For YSWARM platform users:

• Agent telemetry: Operational data from UAV, UGV, USV, UUV, and hybrid agents
• Mission data: Formation configurations, waypoints, and execution logs
• Security logs: Access logs, authentication events, and security audit trails
• Configuration data: System settings, user preferences, and customizations

2. How We Use Your Information

2.1 Primary Uses

• Service delivery: Provide and maintain YSWARM platform functionality
• Communication: Respond to inquiries, provide support, and send important updates
• Platform improvement: Analyze usage patterns to enhance features and performance
• Security: Monitor for threats, prevent unauthorized access, and maintain system integrity

2.2 Secondary Uses

• Research and development: Improve autonomous systems and formation algorithms
• Legal compliance: Meet regulatory requirements and legal obligations
• Marketing communications: Send newsletters and product updates (with consent)
• Business operations: Internal analysis and operational improvements

3. Information Sharing and Disclosure

3.1 Authorized Sharing

We may share your information only in these circumstances:

• Service providers: Trusted partners who assist in platform operations (cloud hosting, analytics)
• Legal requirements: When required by law, court order, or regulatory authority
• Safety and security: To protect rights, property, or safety of users and the public
• Business transfers: In connection with mergers, acquisitions, or asset sales

3.2 Data Processing Partners

Our trusted partners include:

• Cloud infrastructure providers for secure data storage
• Analytics services for usage insights and optimization
• Communication platforms for customer support
• Security monitoring services for threat detection

4. Data Security and Protection

4.1 Security Measures

YSWARM implements enterprise-grade security measures:

• Encryption: Data encrypted in transit and at rest using industry standards
• Access controls: Multi-factor authentication and role-based permissions
• Security monitoring: Continuous monitoring for threats and anomalies
• Regular audits: Security assessments and compliance reviews

4.2 Data Retention

We retain your information only as long as necessary:

• Account data: Retained while your account is active plus 3 years
• Support data: Kept for 2 years after case closure
• Usage logs: Maintained for 1 year for security and optimization
• Legal requirements: Retained as required by applicable laws

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

• Access: Request copies of your personal information
• Rectification: Correct inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your information

5.2 Communication Preferences

• Unsubscribe from newsletters and marketing communications
• Update your communication preferences
• Opt out of non-essential data collection

5.3 Cookie Management

You can control cookies through:

• Browser settings to block or delete cookies
• Our cookie preference center (when available)
• Third-party opt-out tools for analytics cookies

6. International Data Transfers

YSWARM may transfer and process your information in countries other than your own. We ensure adequate protection through:

• Compliance with international data protection frameworks
• Standard contractual clauses with service providers
• Adherence to Privacy Shield principles (where applicable)
• Regular assessment of data protection adequacy

7. Children's Privacy

YSWARM is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will:

• Post updated policies on our website
• Notify users of material changes via email
• Maintain previous versions for reference
• Provide reasonable notice before changes take effect